Privacy Policy

Yucatan Home Rentals hereinafter YHR, located C 43 No 455 Centro, Merida Yucatan, Mexico, is responsible for the use and protection of your personal data.

Privacy Department

In order to attend any request about the exercise of your ARCO rights, the revocation of the consent you have given us for the treatment of your personal data, or about the purposes for the treatment of your personal data, we put at your disposal our privacy department in the following means of contact:

E-mail: contacto@yucatanhomerentals.com

After receiving your request, you will receive our response within a maximum period of twenty calendar days by the means of contact you provide us.

Please include the following information in your request:

  • Name of the holder
  • Authorization letter of the holder in case the request is made by someone other than the holder.
  • Copy of official identification of the owner
  • E-mail address
  • Telephone

For what purposes will we use your personal data?

The personal data we collect from you will be used for the following purposes that are necessary for the service you request:

To receive information about the services we offer for billing and collection purposes

In addition, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow us to provide you with better service:

To establish communication with you upon your request.

For advertising, marketing or prospecting purposes.

In case you do not want your personal data to be processed for these additional purposes, you may make a request to our Privacy Department through the means set forth in this notice.

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

How can you Access, Rectify or Cancel your personal data, or Oppose its use?

You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations under the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

If you wish to exercise your ARCO rights, you may do so by contacting our Privacy Department by the means established in this notice.

How can you revoke your consent to the use of your personal data?

You can revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to fulfill your request or terminate the use immediately, since it is possible that for some legal obligation we may need to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.

To learn about the procedure and requirements for revoking your consent, you may contact our Privacy Department through the means specified in this notice.

How can you limit the use or disclosure of your personal information?

If you wish to limit the use or disclosure of your personal information, you may contact our Privacy Department through the means specified in this notice.

The Use of Tracking Technologies on Our Web Site

Cookies are pieces of information in the form of small files that are located on your hard drive and are generated by our website.

These files make interacting with our site faster and easier by remembering preferences or registration data on our site. The information they contain may be used when you visit our site and we use them to make your navigation more efficient and enjoyable.

The cookies we use can be of different types:

Cookies that keep a session logged in while you browse our site and are deleted when you close your web browser.

Cookies that record the pages you visit on our site for statistical purposes.

If you prefer to disable cookies, you can do so in most web browsers. In the most recent versions of Mozilla Firefox, Internet Explorer and Google Chrome browsers, the option to disable cookies can be found in the “Privacy” section of each browser’s settings.

This website uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

Website Usage Policy.

  1. The visualization, printing and partial downloading of the content of the Web is authorized only and exclusively if the following conditions are met:
  2. That it is done with the exclusive purpose of obtaining the information contained therein for personal and private use.
  3. Its use for commercial purposes or for its distribution, public communication, transformation or decompilation is expressly prohibited.
  4. That none of the contents related to the Web are modified in any way.
  5. That no graphic, icon or image available on the Web is used, copied or distributed separately from the text or other images that accompany it.

Both access to the Web as the use without consent that may be made of the information contained therein is the sole responsibility of the user. www.yucatanhomerentals.com not responsible for any consequence or damage that may arise from such access or use. www.yucatanhomerentals not responsible for security errors that may occur or damage that may be caused to the user’s computer system (hardware and software), or files or documents stored therein, as a result of:

  1. The presence of a virus in the user’s computer that is used for the connection to the services and contents of the Web.
  2. A malfunction of the browser
  3. Use of non-updated versions of the same.
  4. The photographs of the tourist guide and destinations are protected by their respective owners, and may not be used for commercial use in publications, magazines, web pages, brochures, leaflets, triptychs or any other printed, video or digital storage media without our permission.
  5. Photographs may be downloaded for personal use only.
  6. The rates shown on the website are only valid on the day of your quotation. The rates will apply for their respective charge, only in case of booking the desired service, otherwise such rates may vary. A reservation is considered completed when You have a confirmation number and the corresponding charge has been applied.
  7. In order to avoid mishaps, you must print your voucher and present it at the time of requesting your paid service. If you wish to change or cancel your reservation, please contact us as soon as possible, at the following email reservations@yucatanhomerentals.com. We suggest you read carefully our CANCELLATION POLICY. Any reservation change is subject to availability and rate re-quotes. For further information, please contact us at reservations@yucatanhomerentals.com.
  8. For the payment of your reservation, we accept Visa, Master Card and American Express Credit Cards, ask for other options.

All cancellation requests must be informed in writing via e-mail to reservations@yucatanhomerentals.com.

  1. The photographs of the hotels shown on our website are representative and do not guarantee that everything is exactly the same.
  2. Reference in this site to any product, service, process or other information, by trade name, trademark, manufacturer, or otherwise, does not imply endorsement, sponsorship or recommendation. www.yucatanhomerentals.com is not responsible for links to third party sites or the content or any other aspect related to these sites. www.yucatanhomerentals.com is not responsible for copyright of images displayed on this site, some images shown here are on the internet for the use of the general public, in case of proof of authorship please notify contacto@yucatanhomerentals.com and will gladly modify such images.
  3. In the case that there were some brands shown on this site, these are registered trademarks belonging to specific companies, these brands are used by our partners and are for informational purposes.
  4. www.yucatanhomerentals.com is not responsible for promotions, exclusive rates, discounts, of our external advertisers in case there are any.
  5. www.yucatanhomerentals.com uses Google Adsense to display advertising related to the themes of the website. “This website uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above.”